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Confidentiality policy and respect of privacy

For any questions or complaints, contact Dominik Mignault, responsible for the protection of personal information.

Confidentiality and privacy policy of Physio des Collines

Physio des Collines attaches great importance to respecting the privacy of its customers, employees and suppliers. This is why Physio des Collines has implemented this privacy policy with the objective of governing its practices regarding the collection, use and communication of personal information.


This policy sets out how Physio des Collines collects, uses, communicates and protects your personal information. Our practices regarding respect for your personal information comply with the Act respecting the Protection of Personal Information in the Private Sector of Quebec as well as other applicable legislative provisions and regulations. This policy does not apply to information that does not constitute “personal information” within the meaning of applicable privacy laws.



Information collected by Physio des Collines


If you complete a form online on the Physio des Collines website or in person in paper format, the personal information provided will only be used for the purposes of processing your request. Retention criteria are established based on the type of information collected. Physio des Collines does not disclose it to third parties at any time, unless we obtain your authorization or in specific circumstances provided for by law. Physio des Collines never shares your confidential information (name, address, telephone, email address) with third parties and never sells or exchanges your data collected during a visit or purchase via this site.

Any information provided by you will be communicated to Physio des Collines staff to the extent that the information concerned is necessary for the exercise of their functions. All Physio des Collines staff members are required to respect this confidentiality policy.



Other information obtained


As soon as you access the Physio des Collines website, as is the procedure for the majority of websites, certain information that does not allow you to be personally identified is automatically collected. They include, in particular, the country from which you access the site, the domain name and IP address with which you access the site as well as the type of browser and operating system you use. Physio des Collines uses this information strictly for statistical purposes to analyze

traffic to its website and enable it to improve the visitor experience.



Retention of personal information


All personal information collected by Physio des Collines is protected by reasonable security measures to ensure its protection given its sensitivity. Personal information stored on an electronic medium, including all information collected through the Physio des Collines and Medexa website, is stored in confidential databases on servers equipped with high security systems, protected against access by unauthorized persons and malicious use. Physio des Collines evaluates its equipment and safety procedures regularly and modifies them if necessary. In addition, any medical clinic, employer, insurer or government organization doing business with Physio des Collines remains responsible for keeping, in accordance with the laws and regulations in force, all the elements required in the electronic medical file of the users/clients of their clinic or organization. , despite this policy. Physio des Collines will retain user/client data for as long as these third parties require it. Upon written request from any third party doing business with Physio des Collines, the latter undertakes to erase the data following a request from the third party concerned and/or its users/clients.





Physio des Collines may use “cookies” or “cookies” to measure traffic to its site and to personalize your future use. This harmless technology is widely used on the Internet. It cannot under any circumstances transmit a computer virus to your computer or allow you to be identified. You can refuse cookies at any time by simply modifying the configuration of your computer. If you refuse cookies, you will still have access to the site, but it is possible that your navigation will be affected and that you will not be able to take advantage of certain services if registration is required.



Rights of access and rectification

In accordance with applicable laws, you can have access at any time to the information that Physio des Collines collects about you and ask to correct it if necessary by contacting us. To ensure that information is communicated to the correct person, you may be asked to provide appropriate identification or otherwise identify yourself.


Physio des Collines reserves the right to modify this privacy policy at any time without notice. You can consult it permanently on our site. For any information relating to this policy, please contact Dominik Mignault, responsible for the protection of personal information at Physio des Collines.

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